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friDay購物 Reviews Shipping and Return Policy

3.0 out of 5 star rating.

(30) total reviews. Write a Review See Reviews

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Shipping and Return Policy

friDay購物 Reviews

3.0 out of 5 star rating.

(30) total reviews. Write a Review

Store Conditions

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friDay購物 Reviews Shipping and Return Policy

3.0 out of 5 star rating.

(30) total reviews. Write a Review See Reviews

Write a Review

"過往很常跟客人分享friday商品
但近期因折價券不能同時使用
顧客方面已沒有價格優勢
能否請friday再次商討讓折扣優惠跟ibv能同時進行"

5 out of 5 star rating.

- by 銘哥行動許願池葉 

on October 25, 2022

Response from Customer Service on "2022/11/28"

"Friday購物決議,自10/18起Friday購物不能再使用折價券 / 折扣碼結帳,已將會員反映的產品價格問題轉答讓廠商知悉、與評估,也分析在執行此做法後對業績的影響,希望能恢復折價券 / 折扣碼使用。後續網站若有其他異動他們會主動通知美安,謝謝。"

"0.0"

5 out of 5 star rating.

- by Anonymous 

on February 17, 2020

"時常比價到最便宜的價格,很划算"

5 out of 5 star rating.

- by Anonymous 

on October 31, 2019

"適合全家消費滿足購物的好平台"

5 out of 5 star rating.

- by YU MINL 

on May 25, 2019

"讚"

5 out of 5 star rating.

- by Anonymous 

on May 21, 2019

"商品多,有客服可以協助處理,也有專線可以撥打。"

5 out of 5 star rating.

- by Anonymous 

on May 7, 2019

"出貨快速,客服服務佳"

5 out of 5 star rating.

- by 佩珊唐 

on February 2, 2019

"送貨快速"

5 out of 5 star rating.

- by Anonymous 

on December 3, 2018

"服務佳-出貨快"

5 out of 5 star rating.

- by Anonymous 

on November 22, 2018

"是個很棒的平台,產品很豐富!"

5 out of 5 star rating.

- by Anonymous 

on October 1, 2018

"很多商品可以選擇 遇到問題客服也能協助解決 在這有很多愉快的購物經驗!"

5 out of 5 star rating.

- by Anonymous 

on July 7, 2018

"very good!"

5 out of 5 star rating.

- by Anonymous 

on May 6, 2018

"商品優惠又好用"

5 out of 5 star rating.

- by Anonymous 

on March 8, 2018

"值得每天去瀏覽的好店家"

5 out of 5 star rating.

- by 明宸李 

on January 31, 2018

"真的很讚的購物平台, 每天都有折價券可領用, 而且客服回覆速度也很快速, 我超愛在friday購物消費, 讚!!"

5 out of 5 star rating.

- by 綵葳楊 

on January 4, 2018

"服務品質 出貨進度 非常棒"

5 out of 5 star rating.

- by 張瑋嚎 

on March 5, 2017

"產品種類很多,幾次購物經驗都很愉快,期望能有更多合作的機會"

5 out of 5 star rating.

- by 協紘余 

on February 9, 2017

"讚"

4 out of 5 star rating.

- by Anonymous 

on December 22, 2016

"很遺憾從shop.com連過去折價券就無法同時使用
這樣的價格對客人失去競爭力
希望維持以前可以同時使用折價券無差別的價格設計
"

3 out of 5 star rating.

- by Anonymous 

on October 25, 2022

Response from Customer Service on "2022/11/14"

"Friday購物決議自10/18起購物不能再使用折價券/折扣碼結帳,美安公司已將您反映的產品價格問題轉答讓Friday購物知悉、與評估,也分析在執行此做法後對業績的影響,希望能恢復折價券 / 折扣碼使用。謝謝!"

"服務不錯"

3 out of 5 star rating.

- by Anonymous 

on April 29, 2021

"請問私訊賴一直已讀都不回覆是什麼意思?
可不可以用點心?"

2 out of 5 star rating.

- by Anonymous 

on January 4, 2022

Response from Customer Service on "2022/01/06"

"親愛的 優惠顧客 您好 :

謝謝您聯絡美安公司|Shop.com。

請點擊以下連結到friDay客戶聯絡中心,向廠商查詢您的問題。

https://shopping.friday.tw/ec2/customerService

超連鎖店主服務部

"

"在friDay購物 訂購尿布要送友人,都下訂兩天了才通知沒貨,而且是直接被取消訂單,沒有客服通知也沒有補償,真是令人傻眼的平台"

1 out of 5 star rating.

- by SIMON LIANG 

on November 22, 2023

"使用折價卷就沒有回饋那麼就不建議使用此店家 "

1 out of 5 star rating.

- by Anonymous 

on November 8, 2022

Response from Customer Service on "2022/11/27"

"Friday購物決議,自10/18起Friday購物不能再使用折價券 / 折扣碼結帳,已將會員反映的產品價格問題轉答讓廠商知悉、與評估,也分析在執行此做法後對業績的影響,希望能恢復折價券 / 折扣碼使用。後續網站若有其他異動他們會主動通知美安,謝謝。"

"退貨申請了過超久都沒人來取貨???之前問說中秋節前人手不足,兩、三天內會派人取貨,過了還沒人來取貨???到底什麼時候要處理???"

1 out of 5 star rating.

- by Anonymous 

on September 14, 2022

Response from Customer Service on "2022/09/20"

"廠商回覆如下:
客服中心致電客失敗,已有『回函』 +『簡訊』先告知退款流程,會再與客電話聯繫,謝謝!

"

"用手機都進不去,畫面呈現ERROR字樣
除了APP,透過美安前台進不去"

1 out of 5 star rating.

- by Anonymous 

on April 9, 2022

Response from Customer Service on "2022/05/27"

"親愛的 優惠顧客 您好:

謝謝您聯絡美安台灣公司!

經測試顯示正常,請您再重新試看看,若仍有問題請提供截圖畫面,將協助您查詢。

滿足顧客的期望是我們持續努力的目標。

再次謝謝您選擇shop.com ,並期待很快能再為您服務。

美安台灣公司 謹上

顧客服務,如需立即協助, 請以SHOP.COM 客服專用電子郵件 [email protected] 與我們聯絡,或撥打客服電話 02-87125598,服務時間: 週一 – 週五上午 9:30 – 下午 6:30。 週末及國定假日休息"

"基本資料手誤,想修改都找不到修改的地方,客服也無法解決.. "

1 out of 5 star rating.

- by Anonymous 

on April 7, 2021

"方便是方便~不過退貨機制很大問題
收到產品建議全程錄影~拍照
確保收到時退貨裝箱時商品沒問題

不然退貨時廠商百般刁難
然後用一些也不知道是誰造成的損傷不讓你退貨

然後鑑賞期這個名詞也是莫名其妙

買了烘碗機裝好放上去之後發現盤子根本放不穩
就放回箱子等退貨

然後說~這樣叫作使用過不能退貨
根本黑心廠商"

1 out of 5 star rating.

- by 達偉廖 

on November 6, 2019

Response from Customer Service on "2019/11/12"

"謝謝您的留言,與您連絡後得知廠商處理後已將產品送回給您並已結案。謝謝您。"

"超傻眼,戴不到兩週的鑽石戒指脫落,真鑽誒,Friday 跟什麼廠商合作品質那麼爛,反應給Friday 以10天鑑賞為理由拍拍屁股不協助協調,而且廠商整個品質也爛死了,要買鑽戒真的要深思,就算過鑑賞期,正常配戴的鑽石居然掉落,誰都不能接受吧。"

1 out of 5 star rating.

- by Anonymous 

on May 29, 2019

Response from Customer Service on "2019/07/11"

"謝謝您的留言,建議您透過如消基會等第三方公正人得到較妥善的處理。謝謝您。"

"上週買的電視到這周還沒消息通知.無言"

1 out of 5 star rating.

- by Anonymous 

on March 18, 2019

Response from Customer Service on "2019/03/29"

"謝謝您的留言,廠商已於3/21完成電視安裝並再於3/22電聯關懷確認已無其他問題。
希望您滿意廠商的服務並請持續支持到FriDay購物。

"

"我的訂單:交易編號GH20190301889730,3/1已經匯款,但至今尚未收到,請問現在或到哪裡ㄌ?"

1 out of 5 star rating.

- by Anonymous 

on March 11, 2019

Response from Customer Service on "2019/03/19"

"謝謝您的留言,請逕向friDay購物查詢您的訂單出貨狀態。"

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Review 1-31 of 71


Return Policy Details

有關此產品之相關退貨辦法,請聯絡提供此產品的店家

Description

【friDay購物】遠時數位科技,旗下以【friDay購物】與【friDay嚴選】提供不同的產品區隔給美安會員良好的購物環境,並集結了百貨、零售電商及手機行動購物的經驗,雙方資源共享,聯手打造更優質的網路購物服務。

自2022年1月1日起【friDay購物】的回饋方式如下:

2%IBV及2%現金回饋館別為:美食/飲料/生鮮/零食、保健/銀髮/美顏/嬰幼、居家/餐廚/日用/寵物、傢俱/收納/寢飾/床墊、健身/旅行/戶外/汽百、保養/彩妝/香氛/美體、品牌特賣匯。

2%IBV回饋館別:手機/配件/穿戴/耳機、SOGO 百貨、遠東百貨、city'super、電腦/筆電/電玩/相機、家電/電視/冷氣/冰箱 (亦包含品牌旗艦館、Apple旗艦館、小米旗艦館、飛利浦旗艦館、遠傳旗艦館相關專區)。

排除回饋館別為:振興五倍券專區、送禮館、愛買線上購物、餐券/票券、快速到貨館、機車、企採團購館、購快樂商城。

由SHOP.COM前往合作商家時,若於購買過程中瀏覽其他比價網站或點擊其他廣告連結,即使於同一瀏覽器與視窗並且24小時內完成訂購,並於各商家規範之付款期間內完成付款,有可能沒有資格獲得

提醒您,自3/17起從美安導連至friDay購物時,結帳可使用折扣碼功能!任何回饋及購物相關問題,歡迎聯絡客服專線: 02-77033955「美安訂單請按2」請注意 :所有回饋日期皆為訂單「出貨日」後配合美安站上回饋規則認列計算 !

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